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I'm excited to say that it's now in live Beta and included for free with all SureVoIP Products and Services. This furthers goes to confirm your choice in becoming a SureVoIP customer. You can also expect some more brilliant things to come out over next 6 months including Cloud Contacts. This product allows all of your staff contact details and personal addressbook to be available to you from your desk phone, e-mail software and any software that can talk to our Directory Servers (it uses the LDAP protocol and OpenLDAP software). Please contact us to receive your SureVoIP Instant Messaging Beta account details. If you are a SureVoIP Hosted customer then your details are waiting for you. See the SureVoIP Instant Messaging page for more information and our setup guides.